Shipping Policy
Effective January 01, 2024
We are KingdomCups.com, ("Company," "we," "us," "our"), a company registered in Texas, United States and we operate the website https://www.kingdomcups.com (the "Site"), as well as other related products and services that refer or link to this Shipping Policy.
Thank you for shopping with KingdomCups.com! We are honored to create meaningful, faith-inspired products just for you.
Made-to-Order Items
Many KingdomCups.com products are custom-made in our shop and production time may be required prior to shipping. We appreciate your patience as we carefully create your item.
Order Processing Time
All orders are usually processed within 2–5 business days (excluding weekends and holidays). Because many of our items are made-to-order, processing times may vary slightly during high-demand seasons.
You should receive a confirmation email once your order has been placed, and another notification when your order has shipped.
Shipping Rates & Delivery Estimates
Shipping charges are calculated at checkout based on your location and selected shipping method.
Estimated delivery times:
- Standard Shipping (U.S.): 3–7 business days
- Expedited Shipping (U.S.): 2–3 business days
Please note: Due to many factors beyond our control these delivery times are only estimates and cannot be guaranteed.
Shipping Delays
We cannot be responsible for delays caused by carriers, weather conditions, or other unforeseen circumstances once a package has been shipped.
Incorrect Address
Please ensure your shipping address is correct at checkout. KingdomCups.com is not responsible for orders shipped to incorrect, or incomplete, addresses provided by the customer.
If you notice an error, contact us immediately at and we will do our best to correct it before shipping your order.
Lost or Damaged Packages
If your order arrives damaged please contact us within 3 days of delivery at with your order number and multiple photos - clear and in focus - showing any damage. We will work with you to resolve the issue.
If your order has not arrived within 14 days of your shipping notification, please contact us at with your order number and we will contact the carrier and work with them to try and locate your item(s).
International Shipping
At this time, we do not offer international (outside the US) shipping.
Questions
Thank you for supporting KingdomCups.com. We pray our products will bless and encourage you!
